HCMH Recognized with 2026 NRC Health Patient Experience Award

Humboldt County Memorial Hospital (HCMH) has been recognized nationally for its commitment to providing a positive, patient-centered healthcare experience. 

HCMH was recently named a 2026 NRC Health Patient Experience Award recipient, an honor recognizing healthcare organizations across the country for excellence in patient experience and patient-centered care. 

NRC Health announced its 2026 award recipients September 1, recognizing hospitals, health systems, medical groups and specialty providers for their dedication to listening to patients and consumers, acting on their feedback and continually improving the healthcare experience. 

The annual awards program recognizes organizations across a variety of healthcare settings, including critical-access hospitals like HCMH. Award recipients are selected using methodologies that incorporate patient feedback, consumer perception, brand reputation and healthcare experience data. 

For HCMH, the recognition reflects the hospital’s ongoing commitment to making patients and their families the priority throughout their healthcare journey. 

“Our patients are at the heart of everything we do,” said Alison Angstrom, Patient Experience Coordinator at HCMH. “This recognition is a reflection of the dedication of our employees and their commitment to providing compassionate, patient-centered care to the people of our community. We are proud to be recognized alongside healthcare organizations from across the country, but most importantly, we are proud of the care our team provides right here in Humboldt.” 

NRC Health CEO Trent Green said the organizations recognized through the 2026 awards program demonstrate what patient experience excellence looks like in practice by consistently listening to patients, consumers and their communities and using what they learn to improve healthcare experiences and strengthen trust. 

The award also reinforces HCMH’s mission to serve with compassionate care in a patient-centered environment and its commitment to making “YOU” the priority in every interaction. 

HCMH was recognized alongside healthcare organizations from across the nation during NRC Health’s annual HUB26 event in Nashville on September 2. 

For more than 45 years, NRC Health has worked with healthcare organizations to better understand the people they serve and improve the healthcare experience through patient and consumer feedback.