Careers & Volunteer Opportunities at Humboldt County Memorial Hospital
HCMH has been named Top Workplace in Iowa 2021!
You will be directed to the Current Job Postings on the bottom of this page after acknowledgment.
TO: Applicants to Humboldt County Memorial Hospital
FROM: Mary Moritz, Director of Human Resources
I would like to take this opportunity to thank you for considering employment with Humboldt County Memorial Hospital. Please review our Mission Statement, Core Values, Statement of Philosophy and our Standards of Behavior. If you are confident that you can support all of them, I encourage you to complete the application for employment.
I wish you good luck in securing employment with Humboldt County Memorial Hospital. If successful, you will be joining a team of dedicated individuals committed to providing the highest quality healthcare services for our community, county and region.
To be the region's health care leader, providing the highest quality service to you.
To serve with compassionate care in a patient-centered environment.
We will honor others opinion, even if different than ours.
We will think of others first.
We will listen, acknowledge and be considerate.
We are equal.
We will show genuine kindness and concern.
We will be an advocate for our patients and staff.
We will follow the "Golden Rule".
We will show empathy, be considerate.
We honor mind, body and spirit.
We will be committed, dedicated and loyal.
We will have pride, take initiative and have vision.
We will work with passion and purpose.
We will take personal responsibility to do what is right.
We will do what is right - even when nobody is watching.
We will tell the truth.
We will have courage to uphold our values.
We are responsible in how we use our resources.
We will work hard for our patients and each other.
We will have a winning attitude.
We will set differences aside.
We will put our patients first.
We will work together for common goals.
KEY SERVICE BEHAVIOR EMPLOYMENT AGREEMENT
I agree to deliver our promise to create exceptional patient experiences by demonstrating the following key service behaviors -ALWAYS.
COMMUNICATES WITH COMPASSION & CLARITY
•Practices active listening skills
•Utilizes AIDET communication tool
•Expresses key terms at key times
•Manages up, while assessing and managing patient expectations
DEMONSTRATES PROFESSIONALISM AND PRIDE
•Greets and initiates conversation using the 10/5 rule with a warm smile,
positive tone and demeanor
•Maintains a clean, safe, private, comfortable and quiet healing environment
RESPONDS WITH TIMELY CONFIDENCE
•Responds to patient’s concerns with H.E.A.R.T. (Service recovery)
•Takes action in the “No Pass Zone”
•Demonstrates the “No Point Policy”
•Purposefully rounds on patients to manage their wait
I Have Read and Agree to the Mission and Vision, Values and Key Service Behaviors and I Want To Review the Current Job Opportunities.
Career Opportunities Volunteer Opportunities
Printable Application for Employment